Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be extended slightly. Customers will be notified of any significant delays.

Shipping Times

Estimated delivery times vary depending on your location and the shipping method selected at checkout.

• Standard Shipping: 5–15 business days

• Express Shipping: 3–7 business days (where available)

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and selected shipping method.

Promotional free shipping offers, when available, will be clearly indicated on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information, allowing you to monitor your shipment's progress.

Please allow up to 48 hours for tracking information to become active.

International Shipping

We proudly ship to customers worldwide.

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. These charges are the responsibility of the customer.

Delayed or Lost Shipments

While we work with trusted shipping partners, delivery dates cannot be guaranteed.

If your package appears delayed, lost, or undelivered, please contact our support team and we will work with the carrier to resolve the issue as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete addresses.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the package and product. We will review the issue and work toward a suitable resolution.

Contact Us

If you have any questions regarding shipping, delivery times, or order tracking, please contact our customer support team and we will be happy to assist you.